Last updated: 27 August 2025

Privacy Policy

At MyDBag, we care deeply about your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website.

We encourage you to read this policy carefully. If you have any questions, feel free to reach out to us at [support@mydbag.com].

1. Information We Collect

When you visit our website, make a purchase, or contact us, we may collect the following types of information:

a) Personal Information (provided by you):

• Full Name

• Email Address

• Phone Number

• Shipping/Billing Address

• Payment Details (processed securely via third-party gateways)

b) Automatically Collected Information:

We may collect non-personal information about your device and browsing behavior:

• IP Address

• Browser type

• Pages visited

• Time spent on the website

• Cookies and similar tracking technologies

We use this data to improve user experience and website performance.

2. How We Use Your Information

We only use your personal information for purposes directly related to your shopping experience, including:

• To process and deliver your orders

• To send order confirmations, shipping updates, or customer support emails

• To improve our website and customer service

• To notify you of offers, promotions, or product launches (only if you’ve opted in)

• To prevent fraudulent transactions and ensure website security

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

However, your data may be shared with:

• Trusted suppliers and logistics partners (to fulfill and ship your orders)

• Payment gateways (for secure transaction processing)

• Email service providers (to send order updates or newsletters if subscribed)

• Government or legal authorities, only if required by law or to protect our legal rights

Each of our partners is expected to comply with privacy and data security standards.

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and analyze site traffic.

Cookies help us:

• Remember your preferences

• Maintain items in your cart

• Understand user behavior on the site

You can manage or disable cookies in your browser settings, though this may impact some site features.

5. Data Security

We take your privacy seriously and implement appropriate technical and organizational measures to keep your personal data safe.

• Your payment data is encrypted and handled via secure third-party gateways like Razorpay, Paytm, etc.

• Our website is protected with SSL encryption to secure your connection and data.

• We only store customer data as long as necessary for the purposes outlined above.

6. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 without parental consent. If you believe a child has provided us with personal information, please contact us so we can remove it immediately.

7. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you

• Correct any inaccuracies in your information

• Request that we delete your data (subject to order and legal requirements)

• Opt-out of marketing emails or promotional messages at any time by clicking “Unsubscribe” or emailing us

8. Third-Party Links

Our website may contain links to other websites (e.g., suppliers or courier services). We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

9. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: [support@mydbag.com]

✅ Final Note

By using our website and services, you agree to the terms outlined in this Privacy Policy. We thank you for trusting MyDBag with your information and promise to protect it with care.